Kanban - a quick introduction
Kanban is a work management technique for managing customer requests in a highly efficient way. Although Kanban emerged from its use in software development teams, it is becoming a popular approach for other knowledge based workers in teams such as IT, Human Resources (HR), Finance teams, marketing and legal.
Kanban originated from Toyota’s “just-in-time” (JIT) production system which is commonly known as the Toyota Production System or TPS. Knowledge work is a creative activity and obviously different to the mass-production of cars. The underlying principles for managing the production of cars can still be applied to knowledge work – with a few important tweaks.
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