We guide you through proven techniques that improve quality, productivity, team morale, and customer satisfaction.

Have you ever asked yourself:

  • “How can we improve quality?”
  • “How can we deliver software quicker?”
  • “How can we breakdown barriers between organisational silos?”
  • “How can we reduce waste in our processes to reduce cost?”
  • “As we scale our teams, how do we manage complex dependencies?”
  • “Or, how can we attract and retain the best people?”

You’re in the right place!

Every team wants to do the best job they can. But, the lack of access to the right capabilities, overloading teams with work, and conflicting or changing priorities makes it almost impossible for teams to succeed. We have worked with 100’s of teams and thousands of individuals over the past 25 years, and we understand how challenging technology delivery can be.

“Ultimately, my goal is that teams can do more, faster, and with better quality than before we showed up on the scene. That is true significance for our company.” – Ian Carroll, Founder

We teach and coach proven techniques that will help you accomplish on-time delivery, improve quality, and create happy teams so you never have to report a low quality, late delivery again. You’re in the right place.

Our Story

Our company was founded by Ian Carroll in 2007 following an extensive career as predominantly a software developer and managing development teams. In helping the teams he worked with succeeding with Lean and Agile practices, he realised that there were no real support and guidance for other teams and organisations. Although it wasn’t part of the original plan, he left his comfortable job and launched a consultancy that quickly grew, serving thousands of individuals around the world. Today, that consultancy provides hundreds of organisations with training, coaching, and coach the coach services.



We work hard as a team to continually study the rapidly changing landscape of the technology delivery world. We know how hard it is to evolve your organisation. We work with private, public, FTSE500, small, and large organisations, and so many others. Our passion is to help you build, advance, and improve your technology delivery capabilities.



In short, our mission is to provide a service that helps technology teams of all types to build, advance, and improve their technology delivery capabilities.


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Our Core Values That Drive Our Behaviours

Our values define how we do business and how we deliver our services to our customers.



They are the embodiment of our beliefs and consequently shape how we act, our relationships (both internally and externally) and drive our actions.



As a result, they are at the core of everything we do:


  • We do things differently – always looking to innovate and think outside the box
  • Share knowledge evangelically – learn obsessively, evolve continually and aggressively
  • Pragmatism is our true north – theories and ideals are fine, but they don’t get things done
  • Excellence in everything we do – to delight our customers and exceed their expectations
  • Transparency both personally and organisationally – ensures no surprises
  • We embrace diversity – to get the best out of everyone and build a true team
  • Disruptive, we challenge the status quo – not just follow the herd
  • We care passionately about what we do and how we do it.

Trust, honesty and integrity in all our dealings both with our customers and other members of our team is central to all our actions.