Coin Game Facilitators Guide
This guide is for use with the online version of the Coin Game.
Step 1 - Player Setup
Once all your participants have received their game URL and clicked it they should see screen as shown here. Players enter their name and click Submit.
As players join the game you will see their names appearing in the Waiting for players to join box.
Once at least 3 players have joined, the facilitator can click the START GAME button.
Step 2 - Game play
Once the game starts, follow the onscreen instructions.
Prior experience of facilitating the coin game is useful.
Game Concepts
If you’ve never facilitated the coin game before then read on.
There are 4 rounds to the game. Each round represents a change to the batch-size of work.
Start with a batch size of 20. Get all players to flip the coins and pass them on.
For the second round, switch the batch size to 10 and get the players to flip the coins and pass them on.
Repeat this for each batch size. What do you notice about the overall customer time? It should be reducing as the batch size reduces.
